Risk Protection

Turn the promise of cover into the moment of care.

Products, digital benefits, provider verification, eligibility, claims, payments and intelligence — where insurers, members and providers finally move as one.

The Problem

Cover and care are disconnected.

Eligibility is checked by phone, claims travel on paper, settlements are slow, and insurers lack visibility into how their products perform in real care journeys.

The Solution

Insurance wired into the care journey.

Medical Street connects insurers, providers and members digitally: verified providers, real-time eligibility, structured claims and settlements, and intelligence over the whole flow.

Key Capabilities

What the Insurance Ecosystem does

Insurance products

Digital representation of cover and benefits.

Digital insurance benefits

Benefits members can actually use at connected providers.

Provider verification

Know which providers are verified in the network.

Eligibility

Check member eligibility in the care workflow.

Claims

Structured claim submission and processing.

Healthcare payments

Connect settlements and payments to care events.

Insurance intelligence

Insight across products, members, providers and claims.

User Journey

How it works

  • Insurer
  • Member
  • Provider
  • Care
  • Claim
  • Settlement
Architecture

Technology behind the Insurance Ecosystem

The insurance layer exposes products, eligibility, claims and settlement flows as services consumed by provider platforms and the Haya intelligence layer, with integration points for insurer systems.

Products & benefitsCover · Benefits · Member records
Care connectionEligibility · Verified providers · Claims
Settlement & insightPayments · Settlements · Intelligence
Benefits

Why it matters

✓ For insurers

Digital distribution, structured claims and portfolio intelligence.

✓ For members

Cover that works smoothly at the point of care.

✓ For providers

Eligibility and claims inside the workflow they already use.

✓ For the system

Fewer paper claims, faster settlements, better data.

Security

Trust by design

Role-based and permission-based access control, encryption, secure authentication, audit trails, data minimization, API security and transaction monitoring apply across Medical Street products. Full security approach.

FAQs

Frequently asked questions

Is Medical Street an insurance company?
No. Medical Street is a health technology company. The Insurance Ecosystem connects insurers, providers and members — insurers underwrite and own the products.
How do providers check eligibility?
Inside the Provider Platform, as part of the normal care and billing workflow.
Can existing insurer systems integrate?
The insurance layer is designed API-first for integration with insurer systems of record.
How are claims settled?
Through structured claim and settlement workflows connecting insurers, providers and healthcare payments.

Insurance that shows up when it matters most.