Legal

Terms of Service

These terms govern access to and use of the Medical Street website and Medical Street platforms.

Agreement

By accessing this website or using Medical Street services, you agree to these terms. Platform products may have additional terms presented at sign-up; those terms supplement these.

Services

Medical Street provides technology infrastructure connecting people, healthcare providers, suppliers, insurers and financial systems. Medical Street is a technology company: healthcare services are delivered by healthcare providers, products are sold by suppliers, and insurance products are underwritten by insurers.

Accounts and roles

Platform accounts are role-based. You are responsible for the confidentiality of your credentials and for activity under your account. Access is permission-controlled and audited.

Commerce

Marketplace transactions are between verified suppliers and healthcare buyers. Product availability, pricing, delivery and returns are governed by the transaction workflow and applicable supplier terms recorded in the platform.

LifeCare Credits

LifeCare Credits are healthcare credits — not insurance, not deposits, and not transferable cash. They may only be used for healthcare within the Medical Street ecosystem, subject to program terms.

Acceptable use

Use of our services is subject to our acceptable use policy. We may suspend access where misuse endangers the ecosystem or other users.

Content

Website content is provided for general information and does not constitute medical, legal or financial advice. See our disclaimer.

Intellectual property

Medical Street, Haya, LifeCare Credits and related marks and software are the property of Medical Street International Co. Ltd.

Liability

To the extent permitted by law, Medical Street provides the services “as is” and is not liable for indirect or consequential damages arising from use of the website or services. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the Republic of Uganda.

Updates

This document is maintained by Medical Street International Co. Ltd (Uganda) and is updated as our services evolve. The current version is always the one published on this page.

Questions about this policy? Contact info@medical-street.com or use the contact center.